DIVA wants to welcome everyone. That is why we strive for maximum accessibility for every visitor.
Babies and small children
Prams are allowed in the museum rooms. We do ask that all bags on the pram are stored in the lockers (on floor -1). Would you rather put the pram away during your visit? That is possible in the space provided for this. Talk to our staff in the entrance hall about this. You will find two baby care tables in the toilets.
Wheelchair friendly museum
DIVA is accessible to people with reduced mobility. The entire museum is accessible for (electric) wheelchairs and walkers. All exhibition rooms can be reached with a lift. You can find adapted toilets on floor -1. DIVA provides a wheelchair and 20 folding seats, which are available through the desk staff. The attendant of a visitor in a wheelchair can enter for free, provided that the assisted person can present a valid admission ticket. Guide dogs are also allowed in the museum.
It is not possible to reach the DIVA entrance by car. The Suikerrui is only accessible for pedestrians and cyclists. Parking "Grote Markt" is a few minutes' walk from the museum. You will find 5 places for people with disabilities. The maximum parking height of the parking is 1.90 m. More information about how to get to DIVA can be found here.
Visitors with an auditory impairment
Screens are available in all museum rooms on which you can read informative texts. Upon simple request, we will provide you with the texts of our audio guide. Please send an email at least 24 hours in advance to info@divaantwerp.be.
Visitors with a visual impairment
The attendant of a visitor with a visual impairment has free access, provided that the assisted person can present a valid admission ticket. Guide dogs are also allowed in the museum.
Exclusive tour for the blind and visually impaired
DIVA developed an exclusive tour for the blind and visually impaired. An experienced guide guides you through verbal descriptions through DIVA, a Brilliant Story. The story of DIVA comes to life by appealing to your senses. More info about this program can be found here.
